Request for Refund Form (RRF) Before completing this refund request form please review the Terms and Conditions. and refund policy accepted as part of your enrolment. There are clear guidelines in our refund policy on whether you will be eligible for a refund. Refunds will only be applied in extenuating circumstances Refunds will not be granted will not be granted unless extreme financial hardship, or a severely debilitating medical condition can be proven. A Cancellation of Agreed Payment plan request form (CPP) must be submitted to the Student Services Manager for review along with evidence including supporting documents to prove your circumstances. Such documents can include medical certificates, letter from medical specialists, death certificates, legal documents, other documents proving extreme financial hardship. These must be accompanied by a statutory declaration declaring details of extenuating circumstances and authenticity of the documentation provided in support of your application. The Student Services Manager may or may not approve the cancellation of your agreed payment plan after review of the evidence and circumstances surrounding the course enrolment. Cancellation will not be given for: Non-completion of assessment activities, Change of mind about a course, or, Other circumstances beyond Grows control but not limited to events such as: changing jobs changing work hours moving address (including interstate or international moves) course changes as a result of a regulatory changes governing qualifications finding the course more difficult, time consuming or stressful than the Learner had expected the Learner resigning or terminating their employment. Where academic misconduct and/or plagiarism has been determined by GROW. Where an application for Recognition of Prior Learning has been determined by an assessor as not sufficient evidence or not yet competent.Student Name* Course Name* Student Contact Phone No.* Student Email* Reason for Refund*I request this refund on the grounds of: Extreme Financial Hardship Severely debilitating medical condition Other Please Provide Details*Extreme Financial Hardship*I provide the following documents in support of my requestMax. file size: 128 MB.Medical ConditionI provide the following documents in support of my requestMax. file size: 128 MB.OtherI provide the following documents in support of my requestMax. file size: 128 MB.Statutory Declaration*All requests for refunds must be accompanied by a statutory declaration, confirming the authenticity of supporting documentation. A statutory declaration can be downloaded here: https://www.ag.gov.au/Publications/Statutory-declarations/Pages/default.aspx.Max. file size: 128 MB.On review of the request and supporting document, you may or may not be provided an approved refund. The learner remains liable for all payments and fees and charges until a refund has been authorised. All payments are to be maintained up until the learner is notified of the decision. Refund Request Amount*Refund Account*Select one Credit Card Bank Account *IMPORTANT: Refund will not be posted to any bank account/credit card other than the bank account/credit card that the original enrolment was paid through. Please provide the original bank account/credit card above ONLY as refund recipient. Account Name* BSB* Account Number* Name* Credit Card Number*Card Expiry* I, the claimant, give Grow Training Group the authority to contact the following for verification of my claim.* Medical Practitioner Financial Counsellor Other (details to be provided) Medical Practitioner* Phone number*Financial Counsellor* Phone number*Please provide details of other contact to be verified* Phone number*Signature*Your refund request will be reviewed and assessed and the you will be notified of the decision within 20 business days from receipt of all necessary supporting documentation in relation to the application. If a refund is approved, it will be paid within 30 business days of the decision.
