Answers to questions we are asked the most.
What is the cost?
Course fees vary and the amount will depend on which course you are interested in. We understand that we all have different financial commitments and are happy to discuss your unique situation and work with you to establish a payment plan to suit your budget.
Course fees include course delivery and assessment, study materials and dedicated student support services. Our courses are fully supported by a trainer who is available until 9 pm via email/phone weeknights to support you throughout your course.
How is it delivered, Do I need to come to class? Where is the course held?
We provide a practical approach focussing on real-life learning and job-ready skills. You do not need to come to class, however, you will need to keep in contact with your trainer and attend phone and/or web meetings to complete some of the practical components of your course. Our online learning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.
How Long do I get to complete the course?
This depends on which course you enrol in. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. We are very flexible however students must aim to complete modules by the nominated completion date, and as a minimum must demonstrate ongoing progression towards completion.
For nationally recognised qualifications the enrolment period is for a maximum of 24 months from your enrolment date.
What are units made up of, do I have to do exams?
To be assessed as competent, learners need to provide satisfactory evidence to all the assessment requirements relating to knowledge and skills relevant to the unit of competence. Assessment methods may include some or all of the following:
– Written and practical activities
– Case Studies
– Recognition of Prior Learning and/or credit transfer
We are pleased to say there are no exams.
What support will I receive?
Throughout your course, you will be fully supported depending on your individual needs including.
One on One Trainer support:
You will be provided with a trainer that has extensive experience and expertise in the course content and industry sector. Our professional trainers are there to ensure you have a successful learning journey. In addition to your trainer, the student services team provides you with support throughout the course for all administrative functions including enrolment, changes to contact details or study plan, progress reports, follow up and any issues you may encounter throughout your course.
At GROW we appreciate that learning can be an isolated experience for some students. To assist you in communicating with us and other students, all students have the option to join our Facebook support group.
Our Facebook support group can be a positive experience enabling you to connect with like-minded people, ask questions relating to your course and build relationships with other students.
Can I get RPL? or credit transfers?
Recognition of Prior Learning ( RPL)
If you have lots of experience and skills but no formal qualification you might want to consider Recognition of Prior Learning (RPL). RPL is a process whereby you demonstrate that you currently have the required skills and knowledge for the particular units or qualification that you want to achieve recognition for. It focuses on your life and work experiences, and how they meet the criteria of the national qualifications. To find out more about RPL, contact us and one of our course advisors will be in touch to discuss the RPL process.
Grow recognises statements of attainment and qualifications issued by all Australian Registered Training Organisations. If you can provide a USI transcript, Statement of Attainment (SOA) or previously obtained qualification that can be verified as current or equivalent a direct credit will be awarded.
If a course requires vocational placement do you find my placement for me?
Students are responsible for securing their own placement. We encourage you to seek placement in your local area and provide tips and support on approaching organisations and meeting the placement requirements.
What happens after I enrol?
Once we have received your initial order, our Student Services team will start to process your enrolment and will be in touch via email to complete the enrolment process. You will be required to supply a few little compliance documents like ID, proof of address, sign your training plan and complete the LLN (Language Literacy and Numeracy).
Once all documentation has been received you will be allocated a trainer to help you through the course and your resources will be issued so you are all set to start studying.
Why Study with us?
We provide exceptional value, flexible access and support you can count on.
If you have any questions or need assistance choosing the right course for you don’t hesitate to contact our friendly support staff.
We are here to help you complete your learning journey from start to finish.