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Cancellation of Agreed Payment Plan (CPP)

Cancellation of Agreed Payment Plan

  • Before completing this request for cancellation of agreed payment plan please review the Terms and Conditions and cancellation policy accepted as part of your enrolment.
    There are clear guidelines in our terms and conditions on whether you will be eligible for cancellation or reduction of your agreed payment plan.

    Cancellations of Agreed Payment Plans will only be approved in extenuating circumstances.

    Cancellation of an agreed payment plan will not be granted unless extreme financial hardship, or a severely debilitating medical condition can be proven. A Cancellation of Agreed Payment plan request form (CPP) must be submitted to the Student Services Manager for review along with evidence including supporting documents to prove your circumstances. Such documents can include medical certificates, letter from medical specialists, death certificates, legal documents, other documents proving extreme financial hardship. These must be accompanied by a statutory declaration declaring details of extenuating circumstances and authenticity of the documentation provided in support of your application.

    The Student Services Manager may or may not approve the cancellation of your agreed payment plan after review of the evidence and circumstances surrounding the course enrolment.

    Cancellation will not be given for:
    • Non-completion of assessment activities,
    • Change of mind about a course, or,
    • Other circumstances beyond Grows control but not limited to events such as:
      • changing jobs
      • changing work hours
      • moving address (including interstate or international moves)
      • course changes as a result of a regulatory changes governing qualifications
      • finding the course more difficult, time consuming or stressful than the Learner had expected
      • the Learner resigning or terminating their employment.
      • Where academic misconduct and/or plagiarism has been determined by GROW.
      • Where an application for Recognition of Prior Learning has been determined by an assessor as not sufficient evidence or not yet competent.
  • I provide the following documents in support of my request
    Max. file size: 128 MB.
  • I provide the following documents in support of my request
    Max. file size: 128 MB.
  • Max. file size: 128 MB.
  • All requests for cancellation of agreed payment plans must be accompanied by a statutory declaration, confirming the authenticity of supporting documentation. A statutory declaration can be downloaded here: https://www.ag.gov.au/Publications/Statutory-declarations/Pages/default.aspx.
    Max. file size: 128 MB.
  • Reset signature Signature locked. Reset to sign again


  • Your request will be reviewed and assessed, and you will be notified of the decision within 7 business days from receipt of all necessary supporting documentation in relation to the application.

    The learner remains liable for all payments and fees and charges until an approval to cancel the agreed payment plan has been authorised.
    All payments are to be maintained up until the leaner is notified of the decision.
    GROW retains the right not to Cancel an Agreed payment plan until all arrears have been met.
    If a Learner is unable to comply with the hardship arrangement / extenuating circumstances or the cancellation of an agreed plan is declined.
    Grow may exercise its right to issue a default notice and activate the collections process. If this happens, the Learner will receive written notification.
  • Before completing this request for cancellation of agreed payment plan please review the Terms and Conditions and cancellation policy accepted as part of your enrolment.
    There are clear guidelines in our terms and conditions on whether you will be eligible for cancellation or reduction of your agreed payment plan.

    Cancellations of Agreed Payment Plans will only be approved in extenuating circumstances.

    Cancellation of an agreed payment plan will not be granted unless extreme financial hardship, or a severely debilitating medical condition can be proven. A Cancellation of Agreed Payment plan request form (CPP) must be submitted to the Student Services Manager for review along with evidence including supporting documents to prove your circumstances. Such documents can include medical certificates, letter from medical specialists, death certificates, legal documents, other documents proving extreme financial hardship. These must be accompanied by a statutory declaration declaring details of extenuating circumstances and authenticity of the documentation provided in support of your application.

    The Student Services Manager may or may not approve the cancellation of your agreed payment plan after review of the evidence and circumstances surrounding the course enrolment.

    Cancellation will not be given for:
    • Non-completion of assessment activities,
    • Change of mind about a course, or,
    • Other circumstances beyond Grows control but not limited to events such as:
      • changing jobs
      • changing work hours
      • moving address (including interstate or international moves)
      • course changes as a result of a regulatory changes governing qualifications
      • finding the course more difficult, time consuming or stressful than the Learner had expected
      • the Learner resigning or terminating their employment.
      • Where academic misconduct and/or plagiarism has been determined by GROW.
      • Where an application for Recognition of Prior Learning has been determined by an assessor as not sufficient evidence or not yet competent.
  • I provide the following documents in support of my request
    Max. file size: 128 MB.
  • I provide the following documents in support of my request
    Max. file size: 128 MB.
  • Max. file size: 128 MB.
  • All requests for cancellation of agreed payment plans must be accompanied by a statutory declaration, confirming the authenticity of supporting documentation. A statutory declaration can be downloaded here: https://www.ag.gov.au/Publications/Statutory-declarations/Pages/default.aspx.
    Max. file size: 128 MB.
  • Reset signature Signature locked. Reset to sign again


  • Your request will be reviewed and assessed, and you will be notified of the decision within 7 business days from receipt of all necessary supporting documentation in relation to the application.

    The learner remains liable for all payments and fees and charges until an approval to cancel the agreed payment plan has been authorised.
    All payments are to be maintained up until the leaner is notified of the decision.
    GROW retains the right not to Cancel an Agreed payment plan until all arrears have been met.
    If a Learner is unable to comply with the hardship arrangement / extenuating circumstances or the cancellation of an agreed plan is declined.
    Grow may exercise its right to issue a default notice and activate the collections process. If this happens, the Learner will receive written notification.

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Grow Training Group Pty Ltd
RTO #45109

Ph: 1800 595 325
Email: studentservices@grow.edu.au

 

Mailing Address:
PO Box 622
Burleigh, Qld 4220

 

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