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Assessment Result Appeals

All appeals from Learners relating to assessment results must be received in a period no longer than 3 months following the competency decision.

Assessment Appeals Procedure
Staff delivering training and assessment services on behalf of the RTO will be required to:

  • Provide timely guidance to all course participants regarding the assessment appeals procedure
  • Clarify any aspects of the assessment results that a student does not understand.
  • Provide each student that requests an assessment appeal with the required ‘Assessment Appeal form’.
  • Communicate directly via email as soon as possible with GROW’s management on any advice (verbal or written) provided by a student that they are seeking to appeal an assessment decision.
  • Schedule a meeting with the student and GROW’s management when a completed assessment appeal form is received from a student.
  • Communicate any outcome decision by GROW’s management to uphold or overturn an assessment appeal to the student’s by completing the assessment appeal form clearly identifying the reason for the outcome.
  • All assessment appeals will be processed by GROW’s staff and management within 10 days of receipt of an appeal. All assessment appeals must be maintained on the students file.
  • Student records will be adjusted to comply with GROW’s management appeal outcome decisions.

Assessment Appeal Form

Student Name(Required)
Please list any units/modules or assessment numbers this appeal relates to and advise the reason(s) for the appeal.

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Grow Training Group Pty Ltd
RTO #45109

Ph: 1800 595 325
Email: studentservices@grow.edu.au

 

Mailing Address:
PO Box 622
Burleigh, Qld 4220

 

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